NewCustomer portal with e-sign & payments

The front desk software pet businesses actually enjoy.

Bookings, boarding, consent forms, invoices and reminders — one live system for your team, and a self-serve portal for every pet owner.

Subscribe now
4.9/5 from pet businesses across Malaysia
The Petbiz boarding board: every pet on site with its day, logs and incidents
Trusted by groomers, hotels & clinics
Paw HavenPurrfect PawsBark & BubblesWhisker LodgeHappy Tails KLBunny BurrowThe Pet SpaMeow Manor
Why Petbiz

Everything the front desk juggles, finally in one place.

One calendar for every groomer, room and kennel

Drag to reschedule, set up repeat visits once, and stop double-booking the big-dog table. Deposits and no-show rules apply automatically.

MochiFull groom · Aina
09:30
LunaBath & nails · Daniel
10:15
BiscuitCheck-in · Suite 4
11:00
ThumperNail trim · Aina
11:45

Live boarding board

Who’s checked in, fed, walked and due out — kennel by kennel, with incident logs and owner updates.

Forms & e-consents

Build intake and vaccine forms once. Owners sign on their phone before they arrive.

Invoices & memberships

Auto-invoice on checkout, sell packages, take deposits and accept DuitNow & cards.

Reminders & campaigns

Vaccine nudges, rebooking prompts and seasonal offers via WhatsApp and email.

Reports that make sense

Revenue, occupancy and staff utilisation per branch — no spreadsheets needed.

How it works

Up and running the same day.

Subscribe online and follow the guided setup. Our team is on WhatsApp if you get stuck.

Choose a plan
12 minutes

Choose your plan

Pick monthly or yearly billing and subscribe online. Switch anytime.

MonthlyRM 99/mo
YearlyRM 83/mo
Paying yearlySave 16%
2About an hour

Guided setup

A step-by-step wizard sets up services, staff and payments. We import your clients and pets for free.

Setup progress3 of 4
Services & prices
1,240 clients imported
Staff & working hours
Connect payments
3Same day

Go live

Share your booking link and portal. Most teams take their first online booking the same day.

New online bookingMochi · Full groom · Sat 10:30
Paid
Consent signedLuna · Boarding intake
Your booking page is live
Customer portal

Owners book, sign and pay — without calling you.

A branded mobile portal for every client. Pet profiles, live availability, e-signed consents and online payment. You get a clean booking, not a voicemail.

Live availability booking
Pet profiles & vaccines
E-sign consents
Pay online, any method
Daily stay photo updates
Your logo & colours
62%of bookings made after hours
–40%fewer phone calls to the desk
The Petbiz customer portal on a phone: the owner's next appointment, balance due and the shop's details
Pricing

Simple pricing that grows with your business.

No setup fees. No per-booking charges. Cancel anytime.

Petbiz Pro

Everything included

Everything a busy grooming salon, daycare or boarding hotel runs on — for one price.

RM83/ month
Billed RM 999 yearlySubscribe to Pro
What’s included
  • Up to 3 branches and 12 staff
  • Online booking & live calendar
  • Customer portal with e-sign & payments
  • Live boarding board & daily updates
  • Forms, e-consents & vaccine records
  • Invoices, deposits & memberships
  • WhatsApp & email reminders, campaigns
  • Reports & client import from spreadsheets
Running more than 3 branches or a franchise? Talk to us on WhatsApp →
Reviews

Loved by the people behind the counter.

4.9
Average of 380+ reviews
We used to spend Sunday nights confirming bookings on WhatsApp. Now owners book, sign and pay themselves — and the phone barely rings.
ARAina RahmanOwner, Bark & Bubbles
Bark & BubblesGrooming & daycare · Petaling Jaya · 2 branches
–48%no-shows with deposits & reminders
9 hrssaved at the front desk every week
Results after 6 months on Petbiz
Boarding
Our morning huddle runs off it
The boarding board is the first thing my team opens. Everyone knows who’s been fed, walked and who’s going home today.
DLDaniel LimManager, Whisker Lodge2 weeks ago
Daycare
1,800 clients moved in two days
Setup was painless. They imported our whole spreadsheet, vaccine records included, and we took online bookings that weekend.
PNPriya NairFounder, Happy Tails KL1 month ago
Spa
Paid for itself in month one
No-shows dropped by half once deposits and WhatsApp reminders went automatic. The maths was easy.
HOHafiz OsmanOwner, The Pet Spa3 weeks ago
Grooming
Even my older staff love it
Clean, fast and everyone picked it up in an afternoon. That never happens with software in our shop.
MLMei Ling TanCo-owner, Meow Manor1 month ago
Hotel
Three branches, one screen
I finally see bookings, occupancy and revenue across every location without calling each manager.
JWJason WongDirector, Paw Haven Group2 months ago
Boarding
Owners actually use the portal
Clients update their own pet profiles and sign consents before drop-off. Check-in takes a minute now.
NINurul IzzahFront desk lead, Bunny Burrow5 days ago
FAQ

Questions, answered.

Can’t find what you need? Message our team on WhatsApp or send us an email.

WhatsApp usEmail support
How long does setup take?

Most businesses take their first online booking the same day they subscribe. The setup wizard walks you through services, staff and payments, and we import your existing clients for free.

Can I move my data from another system?

Yes. We import from spreadsheets and most pet software exports — clients, pets, vaccination records and upcoming bookings — at no extra cost.

Do my customers need to download an app?

No. The customer portal works in any phone browser and can be added to the home screen. You share it by link, QR code or WhatsApp.

How do I pay for Petbiz?

Subscriptions are billed securely through Stripe by debit or credit card. Receipts and invoices are emailed automatically, and you can update your card anytime from Settings.

Is there a contract?

No. Pro is billed monthly or yearly and you can cancel anytime from Settings. Paying yearly saves 16%.

Can I switch between monthly and yearly?

Anytime, from Settings → Billing. The change takes effect on your next billing date. There are no lock-in contracts.

Is my data safe?

Data is encrypted in transit and at rest, backed up daily, and handled in line with Malaysia’s PDPA. You can export everything whenever you like.

Watch

See Petbiz in action.

Short walkthroughs of the screens your team will use every day. No sign-up needed to watch.

Spend the day with the pets, not the paperwork.

Subscribe in two minutes, import your clients for free, and take your first online booking today.

Subscribe to Petbiz
Cancel anytime·No setup fees·Free data import